This Privacy Policy explains how GBE Prime (“we”, “our”, “us”) collects, uses, and protects personal information when you visit our website or interact with our online services. By accessing this website, you acknowledge and accept the practices described below.

1. Information We Collect

We may collect and process the following types of information:

Personal Information You Provide:

• Name, email address, phone number, company name, and any information submitted through contact or inquiry forms.
• Details or preferences provided when requesting a demo, subscribing to updates, or communicating with our team.

Automatically Collected Data:

• IP address, browser type, device information, language settings, and general website usage data.
• Information collected through cookies and similar technologies (as described in our Cookie Policy).

We do not intentionally collect sensitive personal data through this website.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To respond to inquiries and provide information about our institutional services and offering.
• To operate, maintain, and improve the performance, functionality, and security of the website.
• To analyse website traffic, user interactions, and technical performance for optimisation purposes.
• To support internal administration, reporting, and compliance with applicable legal or regulatory requirements.

We do not sell or trade personal information collected via this website.

3. Legal Basis for Processing

Depending on your jurisdiction, we may process personal information on the basis of one or more of the following:

• Consent: For example, when you submit a form or request to be contacted.
• Legitimate Interests: Such as operating and securing the website, responding to inquiries, and improving user experience.
• Legal or Regulatory Obligations: Where processing is required to meet applicable legal or regulatory requirements.

4. Information Sharing

We may share personal information only in the following circumstances:

• With internal teams within GBE Prime and GBE Global Ltd for operational and support purposes.
• With trusted third-party service providers that support website hosting, security, analytics, communication tools, or other technical services.
• With regulatory, governmental, or law enforcement authorities where required by applicable law or regulation.

We do not share personal information with unauthorised third parties for marketing or advertising campaigns conducted by unrelated entities.

5. Data Security

We apply reasonable technical and organisational measures to help protect personal information processed through this website. These measures may include secure servers, restricted access, monitoring, and other safeguards designed to reduce the risk of unauthorised access, loss, or alteration.

While we aim to protect personal data, no method of transmission over the internet or method of electronic storage is entirely risk free.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Responding to your inquiries or requests.
• Supporting website operation, security, and performance analysis.
• Complying with applicable legal, regulatory, or reporting obligations.

Once information is no longer required for these purposes, it is deleted or anonymised in a secure manner, where feasible.

7. Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have certain rights in relation to your personal information, which may include:

• The right to request access to the personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal data, subject to legal or regulatory requirements.
• The right to object to or request restriction of certain types of processing.
• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, you may contact us using the details provided on our Contact page. We may need to verify your identity before processing certain requests.

8. External Links

Our website may contain links to third-party websites or services. These sites operate independently from us and have their own privacy policies and practices. We are not responsible for the content, security, or data handling of external websites, and we encourage you to review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be published on this page with a revised “last updated” date. Your continued use of the website after such changes are posted will be considered as acknowledgement of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is processed in connection with this website, please contact us using the details provided on our Contact page.